Privacy Policy
Privacy Statement
Emily + Lola operates an online retail boutique. Our goal is to provide affordable trendy fashions, unique styles, pieces that make our customers feel great and have the best online shopping experience. We also take our customers privacy very seriously; please see our exact “Privacy Policy” below.
Your e-mail address will only be used when we send verification of your purchase or to notify you of any order related issues. We will use your telephone number ONLY if we have questions regarding your order and for the delivery.
What Information do we collect and use?
We receive your information when you register/signup for news on Emilyandlola.com Your information will never be sold, shared, traded, or rented to others in ways different from what is disclosed in this statement.
When do we receive information?
We receive information from you when you enter your information on our site upon checkout.
How do we use your information?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (Your information helps us to better respond to your individual needs)
- To improve our website
- To improve our customer service (Your information helps us to respond to your customer service requests and support needs more effectively)
- To process transactions
The contact information such as name and shipping address, and financial information such as credit card number and expiration date provided by a user will be used for billing purposes and to fill a customer's orders. If we have trouble processing an order, this contact information will be used to get in touch with the user. Your information, whether public or private, will not be sold, traded, shared, transferred or given to the other parties for any reasons, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
The email address you provided for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information and the like.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
- To administer a promotion, survey or other site feature.
How do we protect your information?
Emilyandlola.com takes every precaution to maintain the safety of your personal information. When you submit sensitive information via the website, your information is protected online.
The sensitive information (such as credit card number) of our users’ is encrypted and is protected by the SSL which is the best encryption software in the industry. While on a secure page, such as our order form, the lock icon on the bottom of web browsers, such as Microsoft Internet Explorer, becomes locked, as opposed to un-locked, or opens, when you are just "surfing."
Cookies
A cookie is a piece of data stored on the user's hard drive containing information regarding the user. We use cookies to track your stay and the products you put in the shopping cart at our store. If you reject the cookie, you are still able to use our site. Cookies can enable us to track and target the interests of our users to enhance the shopping experience on our site as well.
Third party disclosure
Emily and Lola partners with certain third parties to provide specific services. When the user signs up for these services, we will share necessary contact information. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Emily and Lola may disclose personal information as reasonably necessary to satisfy applicable law, regulation, legal process or enforceable governmental request, to enforce our site policies or protect against imminent harm to the rights, property or safety of Emily and Lola, its customers or the public as required or permitted by law.
Third party links
Occasionally, the web site may contain links to the other sites, and include or offer third party products or services on our website. Please be aware that Emily and Lola has no responsibility or liability of the privacy practices of such other sites, once transferred to the third party site.
Correction/Updating Personal Information
Users have the ability to correct, change and update their account information during and after registration by simply logging into their accounts.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Established users will occasionally receive information regarding products, services, special deals, as well as a newsletter. The user can unsubscribe at any given time after subscribing to the newsletter.
Online Privacy Policy Only
This online privacy applies only to information collected through Emily and Lola.
Your consent
By using our site, you consent to our privacy policy.
Site and Service Updates
As necessary, Emily and Lola may send site and service announcement updates to our users. Our users are able to un-subscribe from service announcements.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always able to be aware of how their information are collected and used.
This Privacy Policy was last modified on April 1, 2018.
Contact Info
Email: shop@emilyandlola.com
Los Angeles, CA